FAQ
Frequently Ask Questions
Frequently Asked Questions
What can we help you with today?
As a 30 years manufacture, we can make almost every conventional cylinders. Such as Tie-rod cylinders, welded cylinders, piston cylinders, plunger cylinders, telescopic cylinders, Electrical Hydraulic Cylinders, and other special cylinders.
Our standard seal kit is our OEM brand in China. We can also use the famous brands as customer’s required, such as PARKER, HERCULES, HALLITE, NOK, DICHTOMATIK, etc.
Yes. WEITAI has R&D Center to focus on the study for new product. We can design and make the change as customer’s requirements. We keep an opened mind to service our customers.
Yes. We test each cylinder before delivery. The testing pressure is usually 2 times of the rated pressure.
Iron crate or wooden cases.
All our products are warranted for one full year from date of delivery against defects in materials and workmanship.
This warranty does not cover parts that are worn out through the course of normal operation
or are damaged through negligence. We serious remind that unclean hydraulic oil will definitely cause damage to your Hydraulic components. And this damage is not included in the warranty range. So we strongly suggest you to use new clean oil or make sure the system oil are clean when using our parts.
We prefer T/T through bank. 30% when order is confirmed and 70% before shipment.
L/C is also acceptable for amount over 20,000USD.
We operate ISO9001 Quality Management System. We control our products quality by our workshop processes: Materials incoming inspection, Machining process control, finished testing and Inspection before packing. Each step has inspector and the testing results will be recorded for checking.